Take Control of Your Health Plan

Are you taking full advantage of your health care plan benefits? Let’s find out — and refresh your preferences along the way.

As a UnitedHealthcare plan member, you have access to a wide range of services and benefits that help you get the personal care you need whenever, wherever and however you need it. And part of taking advantage of those benefits is refreshing your preferences — so you can get information faster and easier than ever. After all, the more you know about your benefits, the more you can benefit from them.

Let’s look at three easy steps you can take so it’s easier to get health plan information and updates more quickly.

1. Sign up for convenient paperless delivery

Get important plan updates as soon as they’re available with paperless delivery. When you choose to go paperless, you’ll get an email notification when the documents are available online. Then go to your member site to view your documents, such as an Explanation of Benefits or Annual Notice of Change.

How to go paperless in just 3 minutes:
1. Sign in to your online account on your member site
2. Select Account/Profile from the drop-down menu
3. Choose Account Settings
4. Select Edit Preferences under Communication Preferences
5. Choose Paperless next to Required Communications

2. Get information delivered right to your phone

Enjoy the convenience of getting plan information, appointment updates and more by text message. You can even choose which notifications you get and which you don’t. Notifications can include:

Claims
Billing and premium reminders
Health care reminders
Plan and benefits updates
Programs and services updates
Medication reminders
Optum Home Delivery® notifications*

Get notifications in just 3 minutes:
1. Sign in to your online account on your member site
2. Select Account/Profile from the drop-down menu
3. Choose Account Settings
4. Select Edit Preferences under Communication Preferences
5. Choose Notifications and Reminders
6. Confirm your mobile phone number
7. Click Save
8. You’ll get a text message confirming your sign-up

3. Get 24/7 access with the UnitedHealthcare app

Download the UnitedHealthcare app to easily access your plan information anywhere you go. It’s a convenient way to get more from your benefits whenever and wherever you need to use them. You can also:

Access your member ID card
Find a nearby provider
View your available activities and earned rewards
Check your benefits and review claims
Access your fitness benefit information
And more

Download the UnitedHealthcare app now:

For help with any of the above actions or for answers to your general UnitedHealthcare plan questions, you can call Customer Service at the number on your member ID card.

Explore Your Renew Resources!

For your health and wellness, Renew by UnitedHealthcare includes:

Brain Games
Health Topic Library
Recipe Library
Interactive Quizzes & Tools
Workout Videos
Learning Courses
Inspirational Activities
Renew magazine and more — all at no additional cost

Explore my resources

> Test your memory with this puzzle, then click here for more brain games.

*Optum Home Delivery is a service of Optum Rx®, a home delivery pharmacy, pharmacy benefit manager and affiliate of UnitedHealthcare Insurance Company. You are not required to use Optum Rx for your maintenance medications. Other pharmacies are available in your network.

UnitedHealthcare app may not be available for all plan types.

Apple^® and App Store^® are registered trademarks of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.

This is not intended to imply the recipient has a specific disease or condition.

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This publication is for informational purposes only and does not replace the care or advice of a doctor. Always talk with a doctor before beginning any exercise program, therapy or medication. Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premium and/or copayments/coinsurance may change on January 1 of each year. UnitedHealthcare does not provide any assurances nor accept any responsibility or liability regarding the quality, nutritional value, or safety of the included recipes.